If your guests shouldn't wait more than 30 minutes for room service,
Why make them wait longer for a doctor?
Medical care that starts instantly.
Directly in their room. No Waiting. No confusion.
Just scan — and we'll be there.
Your guests deserve care that starts NOW, not later.
Doctor2Go — Trusted Hotel Medical Services
World-Class Doctors, Delivered Directly to Your Guests' Rooms
We provide licensed, multilingual medical professionals who seamlessly integrate with your hotel's service. When guests fall ill during their stay, they shouldn't have to worry about unfamiliar healthcare systems or long waits at emergency departments.
You offer luxury. You provide comfort. You deliver attentive care.
Let us handle unexpected medical needs — with the same level of excellence your guests expect from every aspect of their stay.
Doctor2Go turns unexpected health concerns into meaningful opportunities —
moments where your hotel can demonstrate genuine care and earn lasting trust.
Doctor2Go — Reliable In-Hotel Medical Care
01
Guest Initiates Contact
Guests or hotel staff can scan a QR code, contact the concierge, or use LINE — multiple channels ensure easy access, whatever the guest's needs may be.
02
Instant Doctor Connection
A licensed physician is immediately assigned. Guests are connected via video consultation within minutes to assess symptoms and determine the appropriate next steps.
03
Rapid On-Site Care
An on-site doctor arrives in approximately 30 minutes, providing medication, IV therapy, or specialist referrals as needed
04
Comprehensive Documentation
Receipts and medical reports are provided, including full support for insurance claims for international travelers.
Yes — your guests can speak with a doctor before they finish explaining their issue to the reception staff.
What We Cover — And How We Care
From sudden illnesses to ongoing conditions or medication mishaps — we handle it all, quickly and professionally, within your guest’s hotel room.
We Handle It Alll
• Acute issues: Fever, cold, COVID, jet lag, food poisoning
• Chronic conditions: Hypertension, diabetes, asthma
• Situational needs: Insomnia, lost meds, mild injuries, heatstroke
• Other medical conditions: Rashes, mental health issues, HIV-related care
Every Visit Includes
• Physical exam & professional diagnosis
• Medications / IV drips / Vitamin injections
• Insurance-ready documents
• Referrals to BDMS Network specialists
Immediate relief, professional care, multilingual clarity.
We attend to ailments that — if left untreated — would otherwise send your guests to the emergency room or leave them suffering in silence.
Why Leading Hotels Choose Us
Fastest Medical Respons
Video consultations within minutes. On-site medical care in approximately 30 minutes – the fastest response time in Bangkok's hotel industry.
Multilingual Care
Our doctors communicate fluently in English, Japanese, and Chinese — ensuring clarity in every medical situation.
Specialist Internal Medicine Doctors
Board-certified internists with deep experience in caring for international travelers.
Access to the BDMS Network
Direct access to Bangkok's top hospital network when advanced care is needed.
No App Required
Use QR codes, LINE, or concierge services – no app downloads required.
Transparent Pricing
Clear, guest-friendly pricing with full insurance documentation provided.
It’s not just fast — it’s intelligent, comprehensive care that feels like part of your hotel’s premium service.
Trusted Globally, Connected Professionally
Trusted by Global Assistance Networks
Allianz, AXA, Europ Assistance — the world's leading travel assistance companies trust our medical services to care for their policyholders staying in Bangkok.
Supported by Top Insurers
We hold pre-approved provider status with major international insurance networks, enabling faster claims processing and reducing administrative burden for your guests.
Integrated with the BDMS Referral Network
Seamless referral pathways to Bumrungrad Hospital, Bangkok Hospital, and other premier facilities ensure rapid access to specialist care and advanced diagnostics when needed.
Your guests receive care from global experts — backed by the same medical infrastructure trusted by international executives and diplomatic missions in Bangkok.
We're already part of Bangkok’s leading hotels – Not an outsider
5-Star Global Brands
International luxury hotels trust us to uphold their service standards, even during medical emergencies.
Luxury Boutique Hotels
Smaller hotels gain enterprise-grade medical capability, without additional costs or complexity.
Chinese / Japanese Guest-Focussed Hotels
Specific linguistic and cultural care tailored to your guest demographic and cultural expectations.
Business / Airport Hotels
Rapid response times for travellers who value their time and cannot afford delays.
No disruption, 100% confidence. We integrate seamlessly into your existing service protocols, with no new systems or staff training required.
Let your guests know help is at their fingertips
Co-marketing options for hotel integration
We offer professional marketing materials that seamlessly integrate Doctor2Go into your guest communications, whilst preserving your brand's unique identity.
  • Bedside and desk tent cards
  • Smart TV welcome screen with QR Code
  • In-room welcome pack inserts
  • Standard Operating Procedures (SOPs) for staff
  • Co-branding options with BDMS / insurance providers
Every touchpoint reinforces that medical care is instantly available — building guest confidence from the moment they check in.
Enhance trust, visibility, and satisfaction by making medical access as visible and effortless as ordering room service.
Simple Pricing and Revenue Sharing
฿4,500
Standard Medical Service Fee Per Visit
Clear, transparent pricing that covers professional video consultation, on-site doctor examination, and clinical diagnosis.
100%
Insurance Claim Support
Comprehensive documentation is provided to support insurance claims, reducing guest out-of-pocket concerns and dissatisfaction.
Revenue Sharing
Hotels may opt into a revenue-sharing agreement — transforming medical services from a cost centre into a value-added, revenue-generating amenity that also improves guest satisfaction scores.
No Additional Costs
No staff to hire, no equipment to purchase, no insurance requirements, and no ongoing training expenses. We handle everything — while you receive credit for excellent guest care.
Guests feel cared for. Hotels generate revenue. With no additional overheads.
This is the definition of a mutually beneficial partnership.
Guest Experience: From Concern to Delight
1
Before Doctor2Go
A guest falls ill at 2 AM. Concierge staff scramble to find help. Language barriers cause confusion. The guest spends hours in an emergency room. A negative review states: "The hotel did nothing when I was ill."
2
With Doctor2Go
A guest scans a QR code at 2 AM. A video consultation begins within 3 minutes. A doctor arrives in 28 minutes with medication. The guest sleeps comfortably. A five-star review praises "excellent medical support."
"When guests feel safe, they stay longer. When they are confident your hotel handles crises professionally, they will return and tell others."
Medical emergencies will become a testament to your comprehensive guest care.
Implementation is Simpler Than You Think
Partnership Agreement
A single contract covers all medical services, insurance provisions, and liability terms. Legal review is typically completed within one week.
Staff Briefing
A 30-minute training session for concierge and front-desk teams. Simple protocols are integrated into your existing emergency procedures.
Marketing Materials
We provide all guest-facing collateral — including QR codes and digital assets. Your team simply places them according to our brand-aligned guidelines.
Service Launch
Service goes live within days.
24/7 support line available for hotel staff.
Ongoing optimisation based on real-time usage insights.

Average Turnaround Time: 2–3 Weeks
From initial conversation to full service activation.
Most hotels can go live before their next board meeting.
No complex tech integrations. No operational disruption. Just immediate, enhanced capability.
Guest Safety Is the New Definition of Luxury
Partner with Us to Elevate Service Excellence
In today’s travel landscape, guests often research hospital accessibility before they even book a room. Access to prompt medical care is no longer a luxury — it’s an expectation.
Doctor2Go ensures that when guests reflect on their stay, they’ll remember being genuinely cared for during their most vulnerable moments.
That’s the difference between a hotel that’s simply good — and one they’ll return to again and again.
Ready to redefine guest care excellence?
Contact Us
Telephone: +66 85 663 0 663
Email: doctor@doctor2go.net